Innate Psychotherapy
Terms & Conditions
Last Updated: December 2023
1. Introduction
Welcome to Innate Psychotherapy. These Terms of Service ("Terms") outline the terms and conditions governing your use of our website and services. By accessing our website or engaging in our services, you agree to comply with and be bound by these Terms.
2. Services Offered
Innate Psychotherapy provides counselling and psychotherapy services to individuals. These services are offered by qualified therapists with the goal of promoting emotional well-being, personal growth, and healing.
3. Confidentiality
Your privacy and confidentiality are of utmost importance to us. We adhere to strict confidentiality standards, and all information shared during sessions will be kept confidential, except in cases where disclosure is required by law or to prevent harm to yourself or others. For more information on our confidentiality policy, please refer to our Privacy Policy.
4. Cancellation Policy
We understand that circumstances may require you to cancel or reschedule your appointment. To ensure the efficient operation of our practice, we have established the following cancellation policy:
Cancellation with 48 Hours' Notice
: If you cancel your appointment with at least 48 hours' notice, there will be no cancellation fee.
Cancellation with 24-48 Hours' Notice
: If you cancel your appointment with 24 to 48 hours' notice, a cancellation fee equivalent to half the session fee will apply.
No Notice or Cancellation with Up to 24 Hours' Notice
: If you cancel your appointment with less than 24 hours' notice or do not attend the scheduled appointment ("no-show"), the full session fee will apply.
This cancellation policy applies to all appointments, including initial consultations, follow-up sessions, and any other services provided by Innate Psychotherapy.
5. Payment
Payment for services is due at the end of each session, unless alternative arrangements have been made. Accepted payment methods include cash or bank transfer. Failure to pay for services may result in the suspension or termination of future appointments.
6. Professional Standards
Innate Psychotherapy operates in compliance with ethical guidelines and professional standards as set forth by relevant accrediting bodies and associations. Our therapists are qualified professionals committed to providing the highest quality of care.
7. Changes to Terms
Innate Psychotherapy reserves the right to amend these Terms at any time. Clients will be notified of any changes, and the revised terms will be posted on our website.
8. Contact Us
If you have any questions or concerns regarding these Terms of Service or any other aspect of our services, please contact us at
By engaging in our services, you acknowledge and agree to abide by these Terms of Service.
Last updated: December 2023
Innate Psychotherapy Terms of Service
Last Updated: December 2023
1. Introduction
Welcome to Innate Psychotherapy. These Terms of Service ("Terms") outline the terms and conditions governing your use of our website and services. By accessing our website or engaging in our services, you agree to comply with and be bound by these Terms.
2. Services Offered
Innate Psychotherapy provides counselling and psychotherapy services to individuals. These services are offered by qualified therapists with the goal of promoting emotional well-being, personal growth, and healing.
3. Confidentiality
Your privacy and confidentiality are of utmost importance to us. We adhere to strict confidentiality standards, and all information shared during sessions will be kept confidential, except in cases where disclosure is required by law or to prevent harm to yourself or others. For more information on our confidentiality policy, please refer to our Privacy Policy.
4. Cancellation Policy
We understand that circumstances may require you to cancel or reschedule your appointment. To ensure the efficient operation of our practice, we have established the following cancellation policy:
Cancellation with 48 Hours' Notice
: If you cancel your appointment with at least 48 hours' notice, there will be no cancellation fee.
Cancellation with 24-48 Hours' Notice
: If you cancel your appointment with 24 to 48 hours' notice, a cancellation fee equivalent to half the session fee will apply.
No Notice or Cancellation with Up to 24 Hours' Notice
: If you cancel your appointment with less than 24 hours' notice or do not attend the scheduled appointment ("no-show"), the full session fee will apply.
This cancellation policy applies to all appointments, including initial consultations, follow-up sessions, and any other services provided by Innate Psychotherapy.
5. Payment
Payment for services is due at the end of each session, unless alternative arrangements have been made. Accepted payment methods include cash or bank transfer. Failure to pay for services may result in the suspension or termination of future appointments.
6. Professional Standards
Innate Psychotherapy operates in compliance with ethical guidelines and professional standards as set forth by relevant accrediting bodies and associations. Our therapists are qualified professionals committed to providing the highest quality of care.
7. Changes to Terms
Innate Psychotherapy reserves the right to amend these Terms at any time. Clients will be notified of any changes, and the revised terms will be posted on our website.
8. Contact Us
If you have any questions or concerns regarding these Terms of Service or any other aspect of our services, please contact us at
By engaging in our services, you acknowledge and agree to abide by these Terms of Service.
Last updated: December 2023Innate Psychotherapy Footer
Innate Psychotherapy acknowledges the Boonwurrung/Bunurong and Wurrundjeri Woi Wurrung peoples of the Eastern Kulin Nation as Traditional Owners and Custodians, and pays respect to their Elders past and present. We acknowledge that sovereignty was never ceded.
© 2023 Innate Psychotherapy - Designed By EasyAz
Innate Psychotherapy acknowledges the Boonwurrung/Bunurong and Wurrundjeri Woi Wurrung peoples of the Eastern Kulin Nation as Traditional Owners and Custodians, and pays respect to their Elders past and present. We acknowledge that sovereignty was never ceded.
© 2023 Innate Psychotherapy - Designed By EasyAz
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